Rate of Pay: $11.00/ hourly DOE
Shift: 7 AM to 5 PM (Varied Shifts) or
2 PM to 10 PM Monday, Wednesday, Friday & Saturday
Full-Time, Seasonal Position
MUST BE AVAILABLE WEEKENDS AND HOLIDAYS
Must be at least 21 years of age or older
SUMMARY
Organizes and manages winter concession operations to ensure quality fast food and beverages in a friendly, efficient and professional environment.
Duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Warmly greets and engages each guest.
Oversees the hiring, scheduling, training and supervision of all Fast Food employees.
Responsible for cashiering, food preparation and stocking products for Concessions..
Responsible for daily accounting and cashiering duties.
Interacts with guests and ensures that proper sequence of service is followed for all Fast Food guests.
Ensures opening and closing responsibilities are proficiently completed including shoveling snow, cleaning, vacuuming, emptying trash, stocking shelves, counting cash, and completing other necessary tasks.
Responsible for opening the respective venue at the beginning of the season, maintaining the venues, and closing the venues down with proper notes from the season as well as leaving the location clean and maintenance free.
Ensures employees are trained on and follow Resort and Food & Beverage standards and procedures.
Knowledge and compliance of Utah liquor laws.
Responsible for maintaining a balance bank.
Assists in ordering, stocking, establishing pars and monthly inventories for Fast Food operations.
Responsible for delivering quality products in a clean and organized facility.
Works closely with guests and employees. Handles guest complaints, accepts and channels guest feed-back on food and operations to Deli Manager, gives constructive input to employees on operations.
Manages all aspects of Fast Food areas.
Responsible for ensuring that all Concessions staff have current Food Handlers Permit and any other applicable certifications/licenses required by law.
Knowledgeable about all aspects of the resort: lodging, dining, mountain recreation, activities, etc.
ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, cause, tenets service standards and values.
Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.
Strategically balance customer, business, and employee needs.
Be able to work a flexible schedule, work well under pressure, meet deadlines.
Possess the necessary social skills to work with a broad based constituency and provide excellent service to all internal and external guests.
Demonstrate cooperative behavior with colleagues and supervisors.
Keep information confidential as directed in the confidentiality agreement and furthermore support and comply with all Sundance policies, procedures, and standards.
Protect Sundance assets.
Be an ambassador of Sundance inside and outside of work.
SUPERVISORY RESPONSIBILITIES
Directly supervises eight full-time and part-time seasonal employees in the Concessions Department Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Complete all applicable paperwork for the above responsibilities and submit to HR in a timely manner.
ENVIRONMENTAL COMMITMENT
Support and participate in environmental programs associated with position: minimizing waste, recycling, energy conservation, purchase and use of sustainable products, education on environmental ethic, support vendors with similar ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats.
DRESS CODE
Sundance recognizes the impact that our image has on the guest’s impression of the resort and the perception of our ability to provide professional service to our clientele. In order to best promote a positive, professional image that meets Sundance guest’s expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following a s a minimum standard:
All aspects of the Personal Appearance policy (SPL#50) must be in compliance.
All employees are required to wear nametags at all times while on duty.
Clothing must be unwrinkled and clean, and in good condition (no rips, tears, or frays )
Jeans are permitted
Sundance logo shirts or Bearclaw/Creekside shirts are required
Closed toed shoes are required
Sundance logo baseball hats are permitted
Snow pants are not permitted inside
Beanies or snow caps are not permitted inside
DISCLAIMER
This is a general description of this job. All employees of SUNDANCE PARTNERS LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.
Qualifications:
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MANAGEMENT SKILLS
Financial management and accountability including preparation and adherence to departmental budget and willingness to implement improvements to achieve the financial goals of Sundance Partners, LTD.
Ability to manage change effectively.
Ability to conceptualize and implement the Sundance guiding principles.
Provide leadership to position Sundance to achieve its vision.
Communicate goals and objectives in a manner which inspires employees to live and apply the guiding principles.
Clear concise written and verbal communication skills.
Ability to sell concepts and ideas to management, peers, and employees.
Build morale and spirit.
Instill a guest service attitude in all employees.
Instill a "can-do" attitude in all employees.
Excellent time management skills.
Follow, support and enforce company policies and procedures.
Excellent problem resolution skills.
Assume responsibility and accountability for self and employees.
Ability to quickly evaluate alternatives and decide on a plan of action.
Think creatively.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or two years related experience and/or training; or equivalent combination of education and experience. Six to one year supervisory experience, previous food & beverage and customer service experience required.
TECHNICAL/COMPUTER SKILLS
Proficiency in basic computer functions and programs.
CERTIFICATES, LICENSES, REGISTRATIONS
Current Food Handlers Permit
Current alcohol certification
Must possess a valid U.S. Drivers’ License in good standing as determined by Sundance’s Insurance Company guidelines.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds; and shovel snow. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles and outside weather conditions. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is usually moderate. Employee will work with lighter fluid to light barbecue charcoal and propane heaters when applicable. Employee will also work the grill when needed and pull supplies out of the walk-in freezer.
OTHER QUALIFICATIONS
Must be at least 21 years of age (required by law to supervise beer sales).
Familiarity with cash handling and point of sales systems.
