Job Specific •« Serve food course and alcoholic beverages to guest •« Suggestively sell beverages and menu items; take orders •« Answer guest questions, make recommendations, up-sell liquors •« Welcome and acknowledge all guests according to company standards. •« Communicate drink orders to bar through Point of Sales system •« Request identification from any guest who appears to be under 30 years of age •« Remove dirty glasses, dishes, including lifting/moving of bus tubs up to 25lbs. •« Keep tables clean at all times. •« Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware and garnishes at Grand Beach Hotel. •« Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook. •« Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards •« Applies excellent guest relations skills when interacting with guests •« Observes hotel telephone etiquette, message, and call handling procedures •« Special projects and duties as assigned General •« Promotes and applies teamwork skills at all times •« Is polite, friendly, and helpful to guests, management and fellow Team Members •« Executes emergency procedures in accordance with hotel standards •« Complies with required safety regulations and procedures •« Attends appropriate hotel meetings and training sessions •« Maintains cleanliness and excellent condition of equipment and work area •« Complies with hotel standards, policies and rules •« Recycles whenever possible •« Remains current with hotel information and changes •« Complies with hotel uniform and grooming standards |